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Vintun Values Service Superiority
Revolutionizing IT Service Management
01/
Discover
Getting to Know About You
02/
Assessment
Where are You?
03/
Strategy
Where do You Want To Be?
04/
Design and/or Reengineering
How do We Help You Get There?
05/
Execute Roadmap
Take Action
06/
Measures and Metrics
Did We Get There?
07/
Operations
Partnering With You in an Operational Role
Continual Service Improvement
Organizations today face many challenges including Digital Transformation, over complex processes that do not support DevSecOps and Agile practices, unplanned downtime, and siloed culture contributing to a lack of collaboration and knowledge sharing. Customer demand continues to increase with added pressure for the need for improved speed to market, higher quality and reduced costs to deliver services.
Additionally, these organizations face ongoing Cyber Security risks.
In response to these challenges, Vintun has established an IT Service Management (ITSM) Center of Excellence comprised of Subject Matter Experts who have practical experience in providing an integrated service management approach including multiple best practices such as:
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ITIL
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Lean
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Agile
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DevSecOps
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Organizational Change Management
Leveraging this expertise, we have developed a proven ITSM consulting strategy comprised of people, technology, and processes. We have created a comprehensive model, following best practices, for delivering IT services, managing changes, and providing continual service improvement. Our consulting practice delivers value at the strategic, tactical, and operational levels.
Our Consulting approach is adapted from ITIL 4 Continual Service Improvement Model
Benefits include:
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Quicker value delivery
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Improved customer satisfaction
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Reduction of costs to deliver services
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Improved availability, reliability, and stability
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Actionable processes that support Agile and DevSecOps practices
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Improved collaboration
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Becoming a data driven organization that improves strategic, tactical and operational decision making
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Improved efficiency and effectiveness