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Vintun Values Service Superiority
Revolutionizing IT Service Management

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01/

Discover

Getting to Know About You

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02/

Assessment

Where are You?

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03/

Strategy

Where do You Want To Be?

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04/

Design and/or Reengineering

How do We Help You Get There?

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05/

Execute Roadmap

Take Action

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06/

Measures and Metrics

Did We Get There?

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07/

Operations

Partnering With You in an Operational Role

Continual Service Improvement

Organizations today face many challenges including Digital Transformation, over complex processes that do not support DevSecOps and Agile practices, unplanned downtime, and siloed culture contributing to a lack of collaboration and knowledge sharing.  Customer demand continues to increase with added pressure for the need for improved speed to market, higher quality and reduced costs to deliver services.

Additionally, these organizations face ongoing Cyber Security risks.

 

In response to these challenges, Vintun has established an IT Service Management (ITSM) Center of Excellence comprised of Subject Matter Experts who have practical experience in providing an integrated service management approach including multiple best practices such as:

  • ITIL

  • Lean

  • Agile

  • DevSecOps

  • Organizational Change Management

Leveraging this expertise, we have developed a proven ITSM consulting strategy comprised of people, technology, and processes. We have created a comprehensive model, following best practices, for delivering IT services, managing changes, and providing continual service improvement.  Our consulting practice delivers value at the strategic, tactical, and operational levels.

Our Consulting approach is adapted from ITIL 4 Continual Service Improvement Model

Benefits include:

  • Quicker value delivery
    Improved customer satisfaction
    Reduction of costs to deliver services
    Improved availability, reliability, and stability
    Actionable processes that support Agile and DevSecOps practices
    Improved collaboration 
    Becoming a data driven organization that improves strategic, tactical and operational decision making
    Improved efficiency and effectiveness